“LET’S REFUEL AMERICA” FAQS

HOW DO I QUALIFY FOR THE PROGRAM?
You will need to purchase and take delivery of your new and unused eligible 2008 or 2009 model year Chrysler, Dodge or Jeep vehicle (excludes all SRTs, Dodge Sprinter, Dodge Viper, Dodge Ram Chassis Cab, Dodge Challenger, Chrysler Crossfire, Jeep Wrangler and Jeep Wrangler Unlimited) between May 7, 2008, and July 7, 2008. In addition, you will need to have an active Visa or MasterCard credit card account.

HOW DO I KNOW THAT THIS WILL SAVE ME MONEY?
The $2.99 Gas Guarantee will save you money because you are guaranteed to never pay more than $2.99 per gallon on qualified fuel purchases in each of the next three years. You will be protected against fluctuating fuel prices.

DO I NEED TO HAVE A CREDIT CARD TO PARTICIPATE IN THE PROGRAM?
Yes, an active Visa or MasterCard credit card is required to participate in the "Let’s Refuel America" program.

IS THERE A DEADLINE FOR ENROLLMENT INTO THE PROGRAM?
Yes, all customers must enroll via the web at http://refuelamerica.pricelock.com or the Enrollment hotline at 800-866-4656 by July 31, 2008.

HOW DO I ENSURE THAT MY CARD IS READY TO USE?
When your card arrives, you will receive details in your Welcome Package that will include card usage guidelines, rules, and account set up instructions. You will also receive a Personal Identification Number (PIN) in the mail approximately two days after you receive your card. Once you have received your card and set up your account and PIN, you can start using your card at any "Let’s Refuel America"/Voyager affiliated gas stations, covering approximately 97 percent of all gas stations in the United States.

WHAT IF I SELL MY CAR WITHIN THE THREE-YEAR PERIOD? WILL THE CARD CONTINUE TO WORK?
The card is not transferable; the original purchaser retains the card for the full term of the program. However, you can continue to use the card for the entire three-year period for gas purchases on any vehicle within the fuel eligibility guidelines (i.e. if your "Let’s Refuel America" card was issued for a diesel vehicle, you can not change the fuel type eligibility of the card with subsequent vehicle purchases. A diesel card will only allow diesel fuel purchases regardless of the next type of vehicle purchased).

WHAT TYPES OF FUEL MAY I PURCHASE WITH MY CARD?

  • If your vehicle uses unleaded gas, the $2.99 offer covers up to 87octane only.
  • If your vehicle can use E85, the $2.99 offer will cover E85 and up to 87octane gasoline only.
  • If your vehicle requires diesel fuel, the $2.99 offer will cover diesel fuel only.

IS THE PUMP CHARGING ME $2.99 PER GALLON?
No. When you purchase your fuel, the charge will appear on your receipt for the full retail pump price. Your purchase will appear on your account statement showing your “Let’s Refuel America” adjusted price (i.e. $2.99). Your account statement will list the retail price at the pump, the $2.99 per gallon you charged on your designated Visa or MasterCard, and the amount you saved after the price adjustment.

DO I HAVE TO USE THE CARD WITH THE CHRYSLER, DODGE OR JEEP VEHICLE THAT I PURCHASED?
No, although this card is intended to be used with the Chrysler, Dodge or Jeep vehicle that you purchased, you can purchase fuel for any vehicle provided you use the same type of fuel allowed on your card.

WHAT SHOULD I DO IF I HAVEN'T RECEIVED MY CARD?
If you have not received your card in 4-6 weeks, please contact the “Let’s Refuel America” Enrollment hotline at 800-866-4656.

 

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