Ask Chrysler Terms of Use

NOTICE OF MANDATORY ARBITRATION AND CLASS-ACTION WAIVER: This Agreement incorporates the FCA Website Terms of Use located at https://www.chrysler.com/crossbrand_us/terms-of-use (as it may be updated or moved by us to another location on our website), which we call the “Website Terms.” Section 14 of the Website Terms contains a dispute resolution and arbitration provision, including a class action waiver, which affects your rights under the Terms and with respect to disputes you may have with FCA US LLC. You may opt out of binding individual arbitration and the class action waiver as provided in Section 14 (Disputes; Binding Arbitration; Class Action and Jury Trial Waiver) of the Website Terms.

In addition to the Website Terms, these Ask Chrysler Terms of Use (“Ask Chrysler Terms”) govern our relationship with you as a user of the Ask Chrysler service (the “Service”). Please read the Website Terms and Ask Chrysler Terms carefully because together they form a legally binding contract between you and FCA US LLC (“FCA US,” “we,” “us,” or “our”). All references in the Website Terms and these Ask Chrysler Terms to the “Agreement” or the “Terms” mean the Website Terms and these Ask Chrysler Terms, collectively. If these Ask Chrysler Terms conflict with the Website Terms, these Ask Chrysler Terms will govern.

You accept the Agreement, including the Website Terms and these Ask Chrysler Terms, by using the Service. If you do not agree with the Agreement, then do not use the Service.

The Service is a Site feature that uses Generative AI to answer frequent questions about our products and services. Generative AI is a developing technology that can make mistakes. You should not use answers or other output from the Service (collectively, “Output”) to make important choices. The Service is meant to help you find information, but it does not replace official FCA US materials. If there is a difference between Output and official FCA US materials, the official FCA US materials will apply. You should not rely on the Service for professional advice or time-sensitive information.

You may not include any personal or sensitive data in the information, requests, or prompts that you enter into the Service (collectively, “Input”).

1. Use of the Service

You may only use the Service to search, learn about, or answer questions about our products and services. You may not use the Service for any other purpose.

In addition to the restrictions set forth in the Website Terms, you shall not, and you shall not permit any other person or entity to:

  • submit or enter any Input that includes or consists of personal sensitive data;
  • submit or enter any Input into the Services that you do not have the right to submit or enter;
  • use web scraping, web harvesting, or other data extraction methods to extract Output or other data from the Services;
  • generate or extract Output for the purpose of training an artificial intelligence model;
  • reverse assemble, reverse compile, decompile, translate, engage in model extraction or stealing attacks, or otherwise attempt to discover the source code or underlying components of the Services, algorithms, and systems of the Services (except to the extent these restrictions are contrary to applicable law);
  • extract data from the Services other than for personal, non-commercial use;
  • interfere with or disrupt the Services, circumvent any rate limits or restrictions, or bypass any protective measures or safety mitigations for the Services; or
  • Represent any Output as factual or binding.

In addition to all other remedies available to us, FCA US reserves the right to limit or revoke access for violations of these Terms.

2. Additional Disclaimers

Your use of Ask Chrysler, including any of Ask Chrysler's output, is at your own risk. You are solely responsible for how you use any Output generated by the Service. You agree to fact-check and review all Output, including by reviewing any of the sources referred to in the Output. Output may not be accurate.

Output does not represent our official views or recommendations and is not binding on us or any of our affiliates.

To the maximum extent permitted by applicable law, we provide the Service and Output “AS-IS” and without warranties of any kind. We and our service providers, licensors, and suppliers hereby disclaim all express and implied warranties concerning or relating to the Service or any Output, including the warranties of merchantability, fitness for a particular purpose, title, and noninfringement. The Service and Output may contain bugs, errors, defects, and/or harmful components.

3. Data Privacy

You shall not include personal data in any Input to the Service. We collect Input, Output, and usage analytics from the Service. Personal data is handled in accordance with the FCA US LLC Privacy Policy located at https://www.chrysler.com/crossbrand_us/privacy, as it may be updated or moved by us to another location on our website.