CHRYSLER BRAND LIMITED WARRANTY FREQUENTLY ASKED QUESTIONS
A manufacturer’s limited vehicle warranty, also called a limited auto warranty or limited factory warranty, covers defects or damage to your car that occur as a result of factory-installed parts.
An extended limited vehicle warranty, usually purchased separately, offers coverage for your vehicle after the term of the manufacturer’s limited warranty ends. It may be offered by the manufacturer or by a third-party provider.
The specifics of your Chrysler Brand limited vehicle warranty coverage may vary, but generally, the warranty will cover repair or replacement of factory-installed systems and parts for a term based on the distance driven or number of years the vehicle has been owned.
Your Chrysler Brand limited vehicle warranty does not include routine maintenance, any damage to the interior or damage due to aftermarket parts, accidents or the environment. Warranties do not cover any part that was not on the vehicle when it left the manufacturing plant or is not certified for use on the vehicle.
Warranty costs will vary. A Chrysler Brand limited vehicle warranty is generally included with the purchase of a new or certified pre-owned vehicle, while third-party warranties will need to be purchased separately. Prices will depend on the length and thoroughness of coverage.
Manufacturer’s limited warranties are limited by distance driven or time elapsed since purchase, whichever comes first. A common length for a basic limited warranty is 3 years or 36,000 miles, though certain parts like powertrains may be covered for longer.
You can look up your vehicle’s limited warranty details by logging into your Chrysler Brand Vehicle Dashboard. You can also search by VIN (Vehicle Identification Number) even if you haven’t set up your Vehicle Dashboard.
You can find the VIN on the vehicle plate inside your vehicle, located on the driver’s side of the dashboard below the windshield. The VIN will also be printed on official documents for the vehicle, such as registration, title and insurance.
To make a claim under your Chrysler Brand limited vehicle warranty, we recommend that you contact the dealership from whom you purchased your vehicle. However, if you are unable to do so, any authorized Chrysler dealer will be able to guide you through the process of claiming a warranty repair.
Even if you have a transferable limited warranty, it’s likely that there are some restrictions on transfers. The FCA new vehicle limited warranty stays with the vehicle and is transferable to the second owner. If you have purchased an extended warranty, it may have further restrictions on transferability.
There are several circumstances that may void a warranty or cause the manufacturer to deny a warranty claim, including tampering, salvage title (a vehicle that has been written off by an insurer), modifications to the vehicle, etc. A warranty could also be restricted/voided if the vehicle is not properly maintained, abused or neglected and that abuse or neglect interferes with the proper functioning of the vehicle.